3 DIAMONDS MECHANICAL
About the company
3 Diamonds Mechanical is a mobile mechanic business based in Mackay. The business is run by Rhys and Sally, with Rhys as the sole mechanic and customer service representative, and Sally as administrative assistant and logistics support. The mechanics have over 20 years of experience.
The service area covers the Mackay area from Sarina to Seaforth and the Pioneer Valley. The main services include at-home and on-site servicing, breakdown callout and repairs, pre-purchase inspections, and mechanical and electrical diagnosis and repairs.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Had my car battery changed roadside assist. It is sunday afternoon. My hopes are low of getting help. I tried calling multiple 24/7 roadside assistance, nobody can helped out, tho those companies advertised 24/7. I made one more call this time to 3 Diamonds Mechanical, very helpful and honest on details, they have told me straight they don't have stock of the battery for my car. But they can make few phone call to find the battery. He said will call back in 5 minutes and he did. As I am working on admin of an electrical services, I understand weekend/afterhours prices maybe higher and I am happy with the prices and labour 3 Diamonds Mechanical have quoted me from the phonecall. After he confirmed finding a battery for my car he told me he will be in my location within 40 minutes and he is exactly on time. Got my car back running in 10 or 15 minutes. Awesome job 3 Diamonds Mechanic! Probably they are the only true from the many ads here in Mackay that advertising 24/7 assistance. That's my personal experience. I tried calling many battery shops advertising 24/7. Nobody helped out except 3 Diamonds Mechanical.
Reece responded quickly to my call. He quickly sorted my issue with no hassle. I highly recommend!!
Professional, on time, Rhys was easy to deal with, diagnosed the problem, talked us through it, came up with a cost effective solution. Highly recommended.
Replaced my suspension on the side of the road - in the worst spot. He looked after everything. very honest and reliable.
Rhys and the team are fantastic! Highly recommend them — incredible customer service, great knowledge, and genuinely amazing people.
Had a look online as I had an emergency break down on my vehicle. I found this bussiness had the most 5 stars on Google.. And after engaging with Rhys i know see why. Came out to my place within 30 mins of the phone call, found the fault immediately and was able to source parts and fix it. Car is running smoothly and will have no hesitation to use this service again. Definitely reccomend.
Lucky people of Mackay. Rhys is an amazing mechanic. So honest and good at what he does and very fair with costs. Used him a few times for repairs to our vehicles. Highly recommend him
Car repair and servicing in Mackay compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Mackay are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Torrisi's Garage | ★ 4,9 | 72 | No |
| 2 | Harder's Mechanical | ★ 4,9 | 67 | No |
| 3 | Aemac Industries | ★ 5,0 | 35 | No |
| 4 | 3 DIAMONDS MECHANICAL (this page) | ★ 5,0 | 34 | Yes |
| 5 | Mick Dunn Motor Repairs | ★ 4,9 | 47 | Yes |