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NT Auto Services 楠哥车舍

5.0(48 reviews)See reviews ↓·Melbourne

About the company

NT Auto Services is a car repair and servicing business based in Ferntree Gully, in Melbourne's south eastern region. The founder of NT Auto Services is Frank (Nannan) Feng. Frank Feng obtained a Bachelor Degree specialising in Mechanical Engineering in 2009 and a Certificate III in Automotive Technology specialising in Light Vehicles in 2011. Frank Feng has more than 10 years' experience in mechanical engineering design, automotive manufacturing, servicing and repair.

NT Auto Services offers a 12 months/20,000 kms warranty on its work. NT Auto Services operates using detailed work procedures based on the Toyota Production System or Lean Principle. NT Auto Services sources OEM and premium quality aftermarket parts from reputable suppliers. NT Auto Services customises a maintenance plan for each vehicle based on its condition. NT Auto Services' main services include car servicing, car repair, mobile service, warranty work and pre-purchase inspections.

What customers say

Based on genuine customer reviews

NT Auto Services 楠哥车舍 earns consistent praise from customers in Ferntree Gully for mechanical expertise and honest advice. Frank, named in nearly every account, is described as thorough and patient, explaining faults in plain language and guiding owners through each stage of the work. Servicing and tuning feature frequently, alongside pre-purchase inspections and diagnostics, with reviewers noting that a coolant valve problem in a Subaru was investigated in detail and followed up with evidence that helped secure a warranty repair. Something that features in review after review is the practice of test driving a vehicle with the owner afterwards and talking through the findings.

Customers also value prompt ordering of parts, steady communication during repairs and the absence of unnecessary suggested work; one account calls the advice refreshingly honest, while another notes smoother acceleration after a service. Several reviewers remark that a fault another workshop had missed was located immediately. The recurring theme is expertise paired with straightforward, friendly service, and numerous customers report having already passed the workshop's details to friends or planning to return for future servicing.

Auto paintingAuto window tinting service
NT Auto Services 楠哥车舍 — Customer photo

Reviews

Reviews are taken from publicly available sources.

WH
William He20 July 2026

Frank was refreshingly honest and genuinely helpful in providing advice and recommendations. Went well beyond what was expected of a complimentary initial assessment. Thank you!

RB
Rodney Belyo29 April 2026

Had a pre-purchase inspection done by Frank from NT Auto Services and couldn’t be happier with the experience. He was thorough, honest, and took the time to explain everything clearly. The report was detailed and gave me real confidence in my decision before buying the car. Really appreciated his professionalism and transparency, highly recommend him to anyone needing a reliable inspection or any of his services

LD
Lance Dindo11 January 2026

"Frank is an amazing mechanic! He’s so friendly, professional and takes great care of my car. Fixed the issues perfectly and made the whole process easy. Highly recommend NT Auto Services!"

S
Stephanie27 December 2025

I went to Frank after another mechanic was unable to correctly identify the issues with my car. Frank immediately identified the issue and was able to talk me through the problems and order the parts. He fixed it promptly and continued to communicate throughout the process. Frank was very knowledgeable and helpful. Would definitely recommend him.

KW
Karine W29 October 2025

I’ve had my car serviced by Frank before and was really impressed with his work. Recently, I booked him for a pre purchase inspection and couldn’t be more grateful for the service he provided. Frank is exceptionally professional and knowledgeable about cars. His advice gave me peace of mind that I was making the right purchase. He truly goes above and beyond with his time and effort. Highly recommend his services!

ND
Navin Dhillon31 January 2025

I have serviced both my cars with Frank. Found him to be very honest and efficient. Plenty of advice and explains everything. I would say Frank goes above and beyond. Definitely recommended, I know I will be using his services again.

QX
Qian Xia17 December 2024

I had a great experience with Frank, who is an incredibly professional and efficient mechanic. In a short amount of time, he managed to fix several issues with my car, including repairing the air conditioning system by replacing the condenser, fixing the front bumper, replacing the rear door with a nearly new second-hand one, and changing the rear taillight. He also carefully adjusted the misalignment of the rear bumper caused by a previous accident. Frank’s attention to detail and thoroughness throughout the repair process really impressed me. I truly appreciate his hard work and dedication to ensuring my car was in the best possible condition. I highly recommend his services to anyone needing quality repairs and excellent customer service!

Car repair and servicing in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Eddie The Mobile Mechanic★ 5,0148Yes
2South Melbourne Mechanics★ 5,0106No
3NT Auto Services 楠哥车舍 (this page)★ 5,048Yes
4AAA Mobile Mechanics Melbourne★ 5,01Yes
5MetroWide Mobile Mechanics★ 4,943Yes
Contact
+61415651718www.ntautoservices.com.auUnit 2/12 Wilson St, Ferntree Gully VIC 3156
Working hours
Monday15:00–21:00
Tuesday15:00–21:00
Wednesday15:00–21:00
Thursday15:00–21:00
Friday15:00–21:00
Saturday09:00–18:00
Sunday12:00–18:00