Roadworthy pre-approvals and brake work are recurring themes in feedback for this Ballarat workshop, with one reviewer noting that adjustments to their brakes were made free of charge as part of a roadworthy check. Maddy is mentioned for keeping customers updated on progress, timelines and pricing, while other reviews describe servicing ranging from routine work to an engine replacement. Customers new to Ballarat and long-term locals alike describe the communication and follow-up as a reason they keep coming back.
Reviews
4.9 / 5 · 579 totalI'm really happy with the service provided by Mr Brakes. I'm new to Ballarat so finding a reliable and honest place to get my car serviced was a priority. The staff are courteous and knowledgeable. Pricing is fair and their communication, follow ups and reminders make my life easy.
Matt was more than helpful with his advice and his knowledge was second to none. Nothing was too much trouble.
Very friendly, efficient service. They care about your car and the customer, and offer helpful mechanical advice. Reasonable cost, will be returning with my other car. Thanks Guys.
Excellent prompt service and the receptionist was really friendly , helpful and reassuring in such a stressful time when my car broke down. I would highly recommend using this service.
Bosch (MrBrakes) are wonderful people and a marvellous service. They are great with all car needs from a service, to addressing a rattle, to an engine replacement. They always find time and are articulate and committed and communicative. And their people are loyal, too. We trust and value them hugely. They are a great team and I feel valued and very much enjoy their serious attention to my vehicle. Sincerely, Ian
The whole team had great communication, very kind and a pleasure to deal with. Maddy was always quick to update on the progress of the work and transparent with timelines and pricing. Matt took care of everything I needed done on my Hiace and I appreciate the help!
Find this company very trustworthy and are happy to have my cars serviced there. The staff are friendly and the service is done promptly and there are always a courtesy car available.