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Newcastle Service Centre

Newcastle Service Centre

5.0(125 reviews)See reviews ↓·Newcastle

About the company

Newcastle Service Centre is a start-up created by the owner of Newcastle Roadside Assistance. The owner, Andre, is a Diesel Mechanic who previously worked for a large mining company and held many Service Manager roles. Jacob Sheffield is the Workshop Manager and started in the business as a Roadside Mechanic, with over 10 years of workshop experience.

Newcastle Service Centre services Newcastle and the Hunter with tyres, brakes, fuel systems, rego checks, and more. It offers a full supply chain from roadside assistance to towing and mechanical repairs. The business provides scheduled major or minor services, conducts extensive fault diagnostics and repairs, and provides pink slip safety inspections for rego renewal.

What customers say

Based on genuine customer reviews

Newcastle Service Centre in Wickham has built a loyal following among drivers who bring in European and everyday vehicles alike, and the praise that recurs centres on how thoroughly problems are diagnosed and explained. Various customers describe walking in with multiple issues, including a diesel Kia Sorento that had been neglected for too long, and finding the team methodical about prioritising urgent repairs before handling the rest so the car was ready for registration. A Nissan Murano fuel pump was replaced within a day, squealing brakes were inspected and cleaned on the spot, and a Volkswagen Crafter van that had defeated another workshop for two days was sorted shortly after arrival.

Reviewers frequently point to the clarity of communication, with updates on additional work needed and quick replies to enquiries. Kyle and Loude are named often for their professionalism, helpfulness and willingness to source an unusual light globe for a Hyundai. The engine bay is left spotless after servicing, with no oil spills or dust, and the pricing is described as transparent and fair. Work spans servicing, brakes, fuel systems and general repairs on brands such as Mercedes, Audi, Kia and Toyota, handled with the same care each time.

Newcastle Service Centre — Customer photo
Newcastle Service Centre — Customer photo

Reviews

Reviews are taken from publicly available sources.

J
Jack22 June 2026

Trust these guys whole heartedly to work on my e63 Mercedes. Always a great experience, cheers guys.

AG
Anthony Gleeson20 May 2026

Kyle was very helpful. I came in with squealing brakes and he quickly inspected them, explained the issue, and cleaned the brakes on the spot. Really honest, knowledgeable and great service.

SW
Silver White6 May 2026

Really impressed. Service and info up front and communication is A+ Got me back on the road under difficulty circumstances. I recommend this mechanic and I will be booking my car here again.

GC
Gordon Cooke29 April 2026

Ive spent 2 days trying to get my crafter van fixed with another mechinic. 30mins of ariving at newcastle service center i was driving out problem solved. I will be using them for all my repairs and services in the future. Thank you legends

S
Sandra1 April 2026

My partner and I were amazed because of the good reviews (which is not common when it comes to mechanics). We took our old van to another place and they couldn’t pin point the issue. We didn’t have any hope of fixing it. This was our last shot and THEY FIXED IT! They identified the fault despite not having a compatible scanning tool. We are so happy, our old van runs amazing and we can’t wait to live more adventures with it! Thank you lots!!!!!!!!

CW
Cindy W1 April 2026

Great service, transparent pricing, and replaced my Nissan Murano fuel pump in a day!

WG
Winter G27 March 2026

Really happy with my experience here after moving and having to find a new mechanic. They were professional and took time to clearly explain what was going on with my (diesel) Kia Sorento. I went in with multiple issues that I'd let go too long, and thankfully they were able to prioritise what actually needed to be done first. They approached it methodically, focusing on urgent repairs and then getting everything sorted to be rego ready. They grouped jobs together where it made sense, which saved a few costs and avoided unnecessary additional repeat visits, all without me having to ask. Being able to have everything handled in one place was a lifesaver I didn't know I needed until it was possible, too! The costs were fair and they were complely transparent about them, and the quality of the work was excellent. My little diesel is now running great :) I'm definitely happy to recommend to friends, fam and obviously the rest of the internet too.

Car repair and servicing in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Newcastle Service Centre (this page)★ 5,0125No
2Newcastle Auto-Tech★ 5,055No
3SG Mobile Mechanic★ 4,9161Yes
4Newy Mobile Mechanics★ 4,9100Yes
5Newcastle Mobile Brake Specialists★ 4,927No
Contact
+61249612397www.newcastleservicecentre.com.au66 Hannell St, Wickham NSW 2293
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed