Pink slip and blue slip inspections come up often in reviews of this Frenchmans Rd garage, alongside general servicing and repair work handled by Vick and the team. One reviewer recalled a coolant leak from a water pump that a previous mechanic had missed, misdiagnosing it as a needed engine replacement, which Randwick Car Care instead found and fixed within a day. Sydney customers also mention same-day turnarounds, help sourcing hard-to-find parts, and cars returned washed after servicing.
Reviews
4.7 / 5 · 329 totalReally great service, always helpful and a pleasure to deal with.
Very honest, good customer service, fair prices and good quality of work!
I went in to get a blue slip (AUVIS). I recently had my car fully serviced however had just moved in from interstate so required the assessment. I was informed that my two back tyres required replacing as the tread depth had gone below “2mm”, which (when I enquired) was apparently the minimum required for passing the AUVIS. I was told that the tread depth on one tyre was 1mm and the other was 1.7mm. I was also told that my 'windscreen wiper' needed replacing. I looked up the Vehicle Standard Information from the NSW Government and found out that the information I had been provided was in fact false, and that the minimum for passing an AUVIS in relation to tyre depth was 1.5mm. When I relayed this information, I was then told "Yeah, they have recently been changed", which was also untrue. When I then pointed out that I therefore only required one tyre changed because the other technically met the requirements, I was told that "other parts of the tyre were below 1.5mm". You can imagine how disappointed I was with this as it felt as though I had been purposefully misled. I would not recommend an AUVIS assessment here. It is very important to be truthful, clear and communicate as a mechanic - especially when dealing with young women - and this was not my experience. It truly felt like a money grab. I have reviewed the reviews and young females have had a similar experience. I make an addit here to say that they did offer me to go elsewhere for a second opinion and I decided to proceeded with the service irrespective of the above as it was too difficult for me to get my vehicle inspected in time elsewhere. The work that was done (replacement of windscreen wiper; two back tyres replaced) was perfectly good, I received my AUVIS, and they left my keys in a lockbox which was useful.
Extremely fast, kind, friendly, organised, and honest with the quote. Highly recommended!
This is the best car care garage I’ve EVER taken my cars to over many years. They go over and above their professional care of my car and make sure you are happy with everything mechanical. Even when simple things are not understood mechanically by me and need attention, Vick the owner takes it upon himself to solve even small car issues. Such a blessing to have this kind of service these days. Thank you. Robyn
Extremely efficient service didn’t book it in rang on the day as needed it done. They told me no problem and had my car serviced within 3 hours. Easy parking Thanks
The gentlemen at Randwick Car Care are friendly, knowledgeable and efficient. Every experience with them is painless.