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Volks Affair

Volks Affair

4.7(269 reviews)See reviews ↓·Melbourne

About the company

Volks Affair is a VACC-certified independent Volkswagen, Audi, Mercedes-Benz, BMW and Skoda service and repair specialist based in Melbourne. It has 30 years of experience in German car service and repair, having started as a single-hoist car servicing centre in South Melbourne 30 years ago. The business is an ARC licensed car air-conditioning technician and a member of The Motor Trades Association of Australia (MTAA) and The Victorian Automobile Chamber of Commerce (VACC).

It uses only manufacturer-approved tools, techniques and materials. It road tests and discusses all work that needs to be performed before starting repairs. Volks Affair services and repairs Audi, BMW, Mercedes-Benz, Volkswagen and Škoda vehicles. It also offers car air conditioning service and repair.

What customers say

Based on genuine customer reviews

Volks Affair has earned trust among Melbourne drivers of European vehicles, especially Volkswagen and Audi owners, who describe the South Melbourne workshop as one where diagnosis is taken seriously. Customers recount unusual faults that other garages had missed, among them vibrations traced to an air conditioning compressor rather than the flywheel first suspected, and a Golf that would not start because a fuse was missing from the engine bay.

More than one review highlights Tom by name, crediting him with clear explanations, an honest and methodical approach, and keeping owners informed throughout the job. Matt also features in feedback, praised for a careful inspection and for sorting out a warranty matter concerning a shared client. The team comes across as professional, friendly and accommodating, squeezing in urgent repairs at short notice even when busy and turning work around quickly.

Servicing spans major interval jobs such as a diesel timing chain replacement as well as routine maintenance, with customers noting that the oils and parts they specified were used. A point that comes up often is the lack of surprises when the bill arrives, with charges viewed as reasonable for the expertise involved, and first-time visitors saying they would come back for their next service.

Car Repair Shop
Volks Affair — Customer photo
Volks Affair — Customer photo

Reviews

Reviews are taken from publicly available sources.

DC
David Caldwell8 July 2026

While the business premises isn't the Taj Mahal the service was done properly, there were no surprises, and it was easy to book in. This visit was for a VW Golf GTI and I will be taking my Ford Ranger here for its next service (same as a VW Amarok).

MS
Matt Selleck18 June 2026

Eat service ever. From the minute you book with Michelle, who’s a legend to the boys who do the technical stuff you know you are in good hands. Hence why I’ve been using them for 10 years

MH
Mal Healey21 May 2026

Whether it is my 1960 VW Karmann Ghia or my new Audi Q7 the team have always provided great service and support.

JL
Jenny Logue8 May 2026

I had some major issues with my VW Transporter that my regular mechanic didn’t seem to know what it was. It was going into limp mode and acting like a turbo under boost issue. After reading great reviews about Volks Affair I took it to Tom and the team who worked out we just needed a new hose. They were extremely knowledgeable and the service was friendly and efficient. I highly recommend these experts!

TH
Tyra Hughes1 May 2026

Your garage agreed to take my car to work on it at a last minute request, after I explained that it had been breaking down a couple of times and we had been unable to find a mechanic in my area. The car was fixed promptly although you were busy, staff were professional and friendly.

SJ
Stefan Jevic24 April 2026

Volks Affair was recommended to me by a colleague and long time Audi owner as a trustworthy place to get my Audi S3 taken care of. I can only say excellent things about the place - from Michelle’s patience and kindness with my multiple phone calls, to Tom’s openness, communication, vast knowledge and honesty about things that needed to be taken care of and serviced with the car, to the timeframe it took to service it and last but not least the price which was extremely fair and transparent. I had an issue with the infotainment after the cars battery died, they discovered a few things that needed to be taken care of mechanically. I am so glad they did as I now have peace of mind yet for the first time in owning this car don’t have a hole in my bank account. Do yourself a favour if you have a WAG group vehicle - take it here, support a small and independent business and they’ll take care of your vehicle as if it were their own.

BW
Bryan Wicaksono22 April 2026

Volksaffair diagnosed weird vibrations in my car correctly. Suspected DMF problem, turned out to be AC compressor. A lot of workshop able to work on euro cars, but a workshop that has excellent diagnostic skill? Absolute Gem

Mechanics in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Melbourne Mobile Auto Services★ 5,040Yes
2German Service Shop | Mercedes Benz, BMW, Audi and Volkswagen Servicing★ 4,9526No
3City Service Mechanics★ 4,9327No
4Melbourne Service Centre★ 4,9222No
5Euro Garage Melbourne★ 4,9154No
11Volks Affair (this page)★ 4,7269No
Contact
+61396823377www.volksaffair.com.au104 Thistlethwaite St, South Melbourne VIC 3205
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed