ABS Auto South Melbourne

Great workshop. Arel is honest, reliable, and easy to deal with. He really knows his stuff and always does a great job. Highly recommend.

Arel is the best!! He was super incredibly helpful and accommodating when I went. He was honest about what my car needed and when it needed it, which was really helpful considering it is a new car for me. He was recommended by a friend and I definitely understand why! I would highly recommend as well :)

Always great service from Arel. Went above and beyond to help me when I had some urgent and terrible timing with car issues. Very knowledgeable and resourceful and gets the job done right. Recommend :)

I walked into this mechanic shop as a new customer needing help with my car. I waited respectfully for the customer before me to finish. After he left, I stood waiting for the staff member to acknowledge me even a simple “Just a moment” or “How can I help you?” would’ve been enough. Instead, I was looked at with a face full of visible contempt, like I didn’t belong. I said politely, “Can I ask something?” and was completely ignored. No words, no eye contact, no explanation. Just silence and cold dismissal. He looked straight at me and walked away while I was still standing there. I have never been to this place before, and I came in genuinely hoping to get help. But I walked out feeling invisible, disrespected, and hurt simply for showing up as a Black woman and a migrant woman. Whether intentional or not, this kind of treatment is unacceptable. No customer should be treated like they’re less than human. If I don’t speak up, someone else will face the same. Respect is free and it’s the bare minimum

Arel did an absolutely fantastic job on the brakes for my Volvo XC90. From start to finish, his customer service was outstanding — professional, friendly, and genuinely helpful. He took the time to explain everything clearly and made sure the work was done to the highest standard. The car feels great now, and I couldn’t be happier with the result. It’s rare to find someone this reliable and thorough. Highly recommend Arrel for anyone looking for top-quality workmanship and service. Thank you again!

Always have fantastic experiences here with Arel. I had both of my cars serviced here and he was able to show me where the problems are so quickly which showcases his extensive knowledge of the vehicles. I love his honesty and never overcharged me for the things that’s unnecessary. The price was beautiful and within reason. Also he loves small talks and was genuinely making good connections with the customers just like the friendly uncle from the family. 10/10 recommended you will not disappoint.

My new go-to mechanic! Arel is amazing! Super friendly, professional and knowledgeable! Took the time to guide me through and explain some repairs that needed to be done and answered all of my questions. Really quick turn around and reasonably priced too! Would recommend him to anyone in need of a mechanic :)