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Auto Service Newcastle

Auto Service Newcastle

4.9(207 reviews)See reviews ↓·Newcastle

About the company

Auto Service Newcastle is a mechanics business in Newcastle, previously branded as Ultra Tune Newcastle. The business has been looking after customers since 2005 and has provided mechanical services for over 16 years. Craig is the named head of the team. The business is locally owned and operated. It serves both private and fleet vehicles. Its mechanics have worked on all makes and models. It provides logbook servicing, maintenance, all mechanical repairs, brakes, fuel system, steering and suspension.

What customers say

Based on genuine customer reviews

Wickham drivers have relied on this mechanical workshop for servicing and repairs across many years, and the feedback collected from that long association is strikingly consistent. Vehicles come back running better than before, and a recurring theme is the thoroughness of the checks carried out, with one long-term customer noting an electrical fault that years of dealership servicing had missed.

Craig is named frequently, and his team is described as friendly, capable and easy to deal with. Reviewers often highlight how clearly faults are explained, with options and likely time frames set out and costs confirmed before any extra work begins. Workmanship is consistently reported as high quality and fairly priced, and the standard is maintained across visits rather than varying from job to job.

The workshop itself is described as immaculately clean, and the small touches matter to customers, including the condition in which a car is handed back and the detail in the service report about any mechanical work still needed. Getting a vehicle back on the road sooner than expected is another point that comes up often, reflecting how the team approaches each job. Servicing and mechanical repair remain the core of what customers bring their cars in for.

Auto Service Newcastle — Customer photo

Reviews

Reviews are taken from publicly available sources.

MP
Michelle Paget8 August 2026

My van was experiencing a sporadic steering issue I needed to get checked out and didn't know any mechanics in the area. Following the reviews I decided to give Auto Service Newcastle a try and I'm so glad I did as they were fantastic to deal with, very friendly, genuine, helpful, informative and no BS! They found the issue, fixed it, the car is driving much better now and it also resolved a whistling issue I thought was related to something else. I felt very comfortable dealing with them as a female, my car is driving much better and quieter and for a very reasonable price! Highly recommend!

S
shannon14 July 2026

Always provides the best diagnostics for my car with options and time frames.When work is completed never had a problem. All round friendly atmosphere and value for expert services . Highly recommended.

SF
shayne forrest8 July 2026

We have been taking our family cars here for many many years, Craig and his team deliver outstanding workmanship at a very fair price. They are a great bunch of people who are easy to deal with and deliver high quality work.

S
sharpmatthew012 July 2026

Great service as always! We always leave with confidence after having our vehicles serviced. Great communication and always checking and advising if there is anything we need to consider for our next service.

JF
John Fitter26 June 2026

Always trustworthy and reliable service. I have been a customer for over 30 years. Craig found a small electrical problem that four years of Isuzu service had not detected and I was able to get it fixed easily, just shows how thorough the service is carried out and checks completed.

AG
Angela Graham23 June 2026

We have had our cars serviced by Craig and his team for 25 plus years. Wouldn't go anywhere else. I have recommended Auto Service Newcastle to many of my work colleagues who all now take their cars there.

MW
MoMaz Wallsend NSW 228715 June 2026

Worst mechanic ever. Scratched my car dash area and when I took it back and show them , the manager shout at me and said “you are lying , I don’t care about the scratch ”. Her name is Karen and she suits her name perfectly. Never going back. .

Mechanics in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1City West Automotive★ 5,0123No
2DK Mechanical Repairs★ 5,079No
3PA AutoCare Newcastle★ 4,9225Yes
4Auto Service Newcastle (this page)★ 4,9207No
5Car Tech Automotive★ 4,999Yes
Contact
+61249693166autoservicenewcastle.com34 Throsby St, Wickham NSW 2293
Working hours
Monday07:30–17:00
Tuesday07:30–17:00
Wednesday07:30–17:00
Thursday07:30–17:00
Friday07:30–17:00
SaturdayClosed
SundayClosed