Reviews
4.4 / 5 · 39 totalReally good and honest service from Mechanic At Home. The team is friendly, very respectful, and they actually take the time to understand the problem and diagnose it perfectly. Been with them for 2 years and they’ve never let me down. Highly recommend
The first time I felt the service quality was very good and the price was reasonable. The second time the repair price was much more expensive than the original quote, I felt it was very dishonest. To be honest, I will never come again.
My best friend was meant to get her car serviced on Saturday to be told after waiting 6hrs that he could no longer service her car after she had made an advanced booking , after hearing this I will not consider your business for my car needs you are clearly very unprofessional !!!!
This business is unprofessional my room mate had a booking for mobile mechanic for car service for Saturday she rang in morning to be told he was finishing a car then would make his way to service her car hour after hour went past my room mate was waiting for mechanic after six hours she rang to ask what was going on I witnessed him saying I'm not going to make it today my room mate said U could of at least called you have left this six hours I spoke to you this morning it's now six o'clock he then said I can do your car Sunday but you need bring it to workshop this is not acceptable she was paying for a mobile mechanic for a reason what a unprofessional business this is no concern for the customer or exceeding customer expectations
Had a booking for a service to be done in my car I booked ahead to have mobile mechanic to come to my house for the Saturday that I had off Saturday morning I rang to get idea of time the owner slash mechanic knew that I was working till four in the morning Friday night I was told Saturday morning that he was currently just finishing off a car and then would be down to me at three o’clock nothing four o’clock nothing at five nothing at six I rang and said what’s going on he said I’ve got stuck working on a car that has taken longer than expected I said so you couldn’t make on simple phone call to say that I then said I’ve been waiting home all day waiting for you to do this job he then had the cheek to say bring ur car down to my shop Sunday this is bad business I asked for a mobile mechanic I should not have bring car to you you are trying to suit yourself when you are the one who should be honouring ur booking and considering I only had four hours sleep and was waiting all day for you to come you should of came to my home on the Sunday at a time suitable for me this is bad business and a phone call is simple courtesy and simple customer service which u clearly do not have beware going to this business if this is the level of care u get for your hard earned money
Went for aircon to be regassed. The mechanic was either havinog a terrible day or just doesn't have any customer skills what so ever. He also forgot to screw in some screws in so the bonnet didn't close properly, had to come back for him to fix it. I just felt like he didn't care at all and thats not who you want working on your car. This guy is cheap. And yeah fine he can be horrible to talk to but when the work isn't finished and he charges more than agreed on. I get the feeling this guy makes a lot of mistakes
I want to express my gratitude for the honest advice I received. After driving from Victoria to Adelaide, I noticed my car's brakes and accelerator didn't seem to be responding as usual. Concerned, I took my car to their shop. After a test drive, the person assured me that there was nothing wrong with my car and that everything was functioning properly. He explained that a long drive can sometimes cause temporary changes in a car's operation. Take a 15 mins break every 2 hours when going for a long drive. I was able to take my car back without spending any money. Thank you for your help and honest service. It's much appreciated.