Ultra Tune Mackay

Ultra Tune was established in 1979 with its first centre in Box Hill, Victoria. Ultra Tune is 100% Australian-owned and has grown to become one of Australia's largest automotive franchise networks with more than 260 franchise centres nationally. Sean Buckley is the Chief Executive of Ultra Tune.

Ultra Tune Mackay offers logbook servicing that maintains the manufacturer's warranty and provides mechanical repairs, brakes, tyres and wheels, wheel alignment, suspension, air conditioning, and rego and inspection services. Ultra Tune Mackay provides an early/late key drop box for customer convenience. Ultra Tune offers a nationwide warranty and provides corporate and government fleet servicing and maintenance services.

Motorists bringing in everything from a 2017 Isuzu that had dropped into limp mode to a campervan due for routine servicing have found the Mackay workshop willing to take the time to diagnose properly. Reviews time and again mention that faults were traced to their source rather than guessed at, with sensors cleaned and rectified until the vehicle ran better than expected, and air conditioning regassed after leaky seals were replaced so the system stayed cold. Customers in several reviews describe a welcoming and professional reception, clear and concise feedback on what was found, and an itemised list of outstanding work with costs attached, which gave them confidence to approve or defer jobs.

Turnaround comes up often as a strength, including a full service dropped off in the morning and collected the same day, and a bonnet that would not open being freed on the spot without charge. Fair pricing is a recurring theme, as is the complimentary roadside assistance that accompanies a service. A log book service for a customer's son, carried out efficiently and explained in plain terms, illustrates the approach. The team's friendliness and willingness to help, even for walk-ins, stands out.