Townsville Mobile Mechanic

I asked for an hourly charge breakdown for labour cost and Emma was the rudest person I have ever dealt with. She is very condescending, arrogant and just treats customers like idiots. Be careful when dealing with this business as they overcharge and don’t like explaining how they got to a lump sum labour figure. Just be warned if you query something Emma will be on her high horse with a barrage of senseless dribble. They supply a figure with unknown break down or hourly cost. Rather than charging for time completed they put a ridiculous unexplained figure and hope customers pay. Very dodgy. They supplied a figure over $800 for labour saying it was $145 hour. But if the mechanic completed it in 2 hours then they still keep the remaining $500 rather than charging for time done like any other professional. Their explanation was extremely poor and their objective is to rip customers off and hope they done question the lump sum. As you can see they respond to their feedback trying to turn it back onto customers. None accepting of their poor and dodgy professional behaviour. I have since contacted others who charge per time completed and are open and honest unlike this business.

The team did 2 pre purchase vehicle inspections for me in the last two days while I've been looking for a car, one lemon and one winner. They were very easy to deal with, quick to book in with and very thorough. Took the time to answer all my questions and I could confidently go ahead with purchasing (or not!) the car

I will be recommending Townsville Mobile mevhanic to my friends . Sandro explained the issue in a way I understood. And he gave me good advice for future maintenance. The repair was done quickly, with no surprises. I was pleased with the price. — I wouldn’t hesitate to use their service again. Thanks Sandro.

Amazing job, had my ERG replaced on my Hyundai Imax as it had a pretty bad coolant leak. Without the work they did my vehicle would have been scrap. No issues with the customer service or the repair work. Awesome work and I will use them again if anything else goes wrong.

10/10 convenience 10/10 price 10/10 rapport. Car service and any repairs done under my carport. So Time saving as you just hand them the key and your not stuck somewhere without your car. Absolute pleasure. Patient, thorough with pics, so happy thank you. Regards Ryan K.

I had an excellent experience with Townsville Motor Mechanics. The service on my car was carried out thoroughly and to a very high standard. The team were not only professional but also extremely pleasant and polite to deal with, which made the whole process stress-free. It’s refreshing to find a mechanic who is both reliable and easy to communicate with. I’ll definitely be returning for future servicing and highly recommend them to anyone looking for quality mechanical work in Townsville.

The service provided was accurate, professional and polite. I will be using Townsville Mobile Mechanic again and would highly recommend them to anyone who want their vehicle to be serviced well. The advantage of having it done at your home is just brilliant. I was highly impressed the staff's experience levels and how they are training up their newest staff with a great example of professionalism.