Reviews
4.8 / 5 · 96 totalStrongly recommend Empire Automotive! My partner and I were very worried when we realized there was an issue with the steering on our camper. We couldn’t find anywhere that would see us in less than 2 weeks. We called Empire Automotive and Serge immediately reassured us and although he is extremely busy he fitted us in for the next morning! Serge solved the issue straight away. Reliable, trustworthy and super friendly! Thank you so much guys :)
Great customer service and quality work. Highly recommend.
Thanks to the guys for helping out with a RWC and some minor fixes and for being super accomodating whilst doing this whilst I was overseas, greatly appreciated and highly recommend.
Sarge was really helpful when we brought our 2003 commuter van in for a service in October of last year. Since the service the van gets an extra 100km per tank and we have done 20k KM to WA and back with zero issues. In a world of dodgy mechanics, Sarge and the team are a rare exception. Highly recommend.
My partner went to here before. Without informing him of the cost or the parts that needed replacing, they took it upon themselves to replace parts without his consent. When he went to pick up our car, they charged him an outrageous repair fee and told him that none of their other customers ever ask about prices. At other repair shops, they’ve always called me first to ask for approval before replacing parts and would provide clear cost details. I’m so disappointed.
I brought my car in to have the safety certificate and I want to highlight the quality of the service. The team was very responsive to my request, really friendly, and at the same time very professional. I recommend this garage 100% — without a doubt the best of Cairns
This has been the best mechanic to deal with by a mile. My partner and I are very satisfied customers. Previous mechanics in the past have never told me about all the red flags with my car. Empire automotive were able to identify all the issues with my car and fix them at a great price. Thank you, will be recommending to everyone